Frequently Asked Questions of cloisonne products

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FAQ

1. How do I get quotation?
Please provide us

information as below:
1. Item number
2. Quantity
3. Company profile.
4 Any other relevant detail.

2. How long is the lead time after placing the order?
Lead time depends on several factors, such as the stock and production status. The sample orders usually take about 2~5 business days, and the mass order take about 30~60 business days after the order is placed.

3. How long does the delivery time take?
We send our goods from Taiwan, and the delivery time depends on the location of your delivery address, and the shipping way will be Express service, sea shipping, air shipping for you reference. Sea shipping and air shipping. It will be depended on logistic schedule after remitting the payment.

4. What are our terms and conditions?
Fast shipping: In-stock are usually shipped within 7 business days of confirmed receipt of your payment, unless otherwise specified, are shipped via EMS service. Shipping charge include actual shipping costs, insurance and a small handing fee.
Payments terms and methods
We accept only the following forms of payment: wire transfer in U.S. dollars.

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